Shipping & Returns
General Information
All orders will be dispatched by DPD UK or Evri within 48 hours (exclusive of weekends and holidays). If the order has been delayed, we will email you as soon as we had knowledge of the issue. We will do our best to dispatch your parcel fast so that it can be with you soon. Please ensure you've entered the right delivery and payment information. You will also receive an email when the order has been shipped.
Taxes & Duties
All taxes and duty fees has been included in the price if you live within the UK.
Returns
We are very sorry if somehow you're not satisfied with your purchase, please review the following guidelines to complete a return. We are only able to process returns and refunds at this time, exchanges are not available.
United Kingdom
Should you wish to return an item, you must send your request within 14 days of receiving the item. After sending your request, we will notify you within 2 business days if your request has been accepted and provide a free shipping label.
Click here to request a return: https://forms.gle/8eBsGigiwsNEMjYM6
Please see the follow guidelines for sending a request:
1. Please keep the swing-tag onto the garment, products without a swing-tag can not be returned.
2. Please ensure the product is not damaged or worn by the customer, products that are damaged can not be returned.
3. Ensure that your email address and order confirmation number is correct, we will not be able to process your return without this information.
4. Please provide the contact information tied to your purchase.
After you receive the shipping label, drop off the sealed parcel at a local post office with the attached shipping label. Once we receive your order, we will process your return and you will receive your refund within 10 business days. Please keep your order confirmation safe until your refund has been received.
EUROPE, USA, and Rest of the World
Please note that international customers will be responsible for all postage fees while returning a product.
Should you wish to return an item, you must send your request within 14 days of receiving the item. After sending your request, we will notify you within 2 business days if your request has been accepted and provide a shipping label. You will need to purchase this shipping label.
Click here to request a return: https://forms.gle/8eBsGigiwsNEMjYM6
Please see the follow guidelines for sending a request:
1. Please keep the swing-tag onto the garment, products without a swing-tag can not be returned.
2. Please ensure the product is not damaged or worn by the customer, products that are damaged can not be returned.
3. Ensure that your email address and order confirmation number is correct, we will not be able to process your return without this information.
4. Please provide the contact information tied to your purchase.
After you receive the shipping label, drop off the sealed parcel at a local post office with the attached shipping label. Once we receive your order, we will process your return and you will receive your refund within 10 business days. Please keep your order confirmation safe until your refund has been received.